Recensioni MIRELLA S.R.L
If I could give zero stars, I would.
I opened the cellophane packaging on a $4 bag to check whether it had an interior lining. I saw no sign saying customers could not open the products. The owner yelled, “Do not open,” and snatched the bag from my hands.
I apologized and explained that I hadn’t realized and hadn’t seen a sign. She then rudely asked whether I still wanted to buy it. I replied, “Yes, if it means you’ll calm down,” and took it to the counter. She followed me, and her husband at the counter refused to sell it to me. They then ordered me out of the store.
All of this over a $4 item that I apologized for opening and was willing to purchase. I understand wanting merchandise kept in its packaging, but a polite explanation would have been enough. The reaction was completely disproportionate.
To fellow Americans visiting Sorrento: based on my experience, I recommend you spend your money elsewhere. I would not return.
Did the store have any visible policy about opening packaged items, and did you report the incident to the manager or receive an explanation from the owners afterward?
Extremely unpleasant experience. The man in the shop became angry because I touched a €4 kitchen apron. When I told my partner we should leave, he took the towel I was holding out of my hand and shouted “go, go” at us. I felt very uncomfortable and unwelcome. I would not return.
Grazie per condividere questa esperienza! Mi piacerebbe sapere se altri hanno avuto situazioni simili in questo negozio o se è stato un caso isolato. Informazioni così aiutano tutti a fare scelte più informate.
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MIRELLA S.R.L a Sorrento gestisce i conflitti in modo trasparente?
Questa azienda si trova a Sorrento? Stanno reclutando?